Privacy Policy 

Privacy Policy

Last updated: September 25, 2025

Integrity Senior Care provides non-medical home care services in and around Plainfield, Illinois. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website: www.integrityseniorcare.org or interact with us online.

Plain English: We only collect what we need to respond to you, run our site, and improve our services. We do not sell your personal information.

Information We Collect

Information you provide

• Contact details (name, email, phone) when you submit forms or request information.
• Messages and any details you include in free-text fields.
• Preferences such as contact method or service interests.

Information collected automatically

• Usage data (pages visited, time on page, clicks).
• Device/Browser data (IP address, browser type, operating system).
• Cookies and similar technologies for functionality and analytics (see Cookies & Analytics).

SMS (if you use texting)

• If you opt in to receive text messages, message and data rates may apply. Message frequency varies. You may reply STOP to opt out or HELP for help. We store your phone number and messaging preferences to provide this service.

How We Use Your Information

• To respond to inquiries and provide requested information or services.
• To operate, maintain, and improve our website and user experience.
• To send administrative messages and, if you consent, occasional updates about ISC.
• To protect against fraud, abuse, or security risks, and to comply with legal obligations.

Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service providers (e.g., website hosting, analytics) who process data on our behalf under confidentiality agreements.
• Legal or safety reasons if required by law or to protect rights, safety, or property.
• Business transfers in connection with a merger or similar event, subject to this Policy.

Cookies & Analytics

We use essential cookies to make the site work and may use analytics cookies (e.g., Google Analytics) to understand site usage. You can manage cookies in your browser settings. Learn more in our Cookie Policy and adjust preferences via the Cookie Preferences link.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission is 100% secure. We retain information only as long as necessary for the purposes outlined in this Policy or as required by law.

Your Privacy Rights

Access/Update/Delete: You may request access to, correction of, or deletion of your personal information of your personal information at any time. To make a request, contact us using the details below.

Marketing Opt-Out: You may opt out of non-essential communications at any time.

California/State disclosures: If your operations expand to jurisdictions with specific rights (e.g., California CCPA/CPRA), we will update this page with applicable notices and request options (e.g., “Do Not Sell or Share My Personal Information”).

HIPAA & Health Information (if applicable)

ISC is a non-medical home care provider. We generally do not collect or store protected health information (PHI) through this website. If we ever handle PHI as part of our services, those activities are governed by our Notice of Privacy Practices in accordance with HIPAA.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Integrity Senior Care

Plainfield, IL

Phone: 815-609-1122 

Email: staffing@integrityseniorcare.org